Reference

What Governs Your Account on Bajeev

These legal terms set out the rules that apply when you open an account and use Bajeev. Access and eligibility depend on your local law and the regions we currently serve — read this page before you start.

Account TermsEligibility RulesJurisdiction NoticePolicy UpdatesContact Rights
Bajeev What Governs Your Account on Bajeev
ACCOUNT SECURITY STANDARDS

How We Protect and Manage Your Data

Your account security and data handling are built into how Bajeev operates day to day. Here is what we do and what you can ask us to do on your behalf.

Data Retention We keep account records for as long as required by applicable law. Once that period ends, personal data is deleted or anonymised. You can ask us what we hold at any time.
Cookie Policy We use session and analytics cookies to keep your account logged in and to understand how the lobby is used. You can manage cookie preferences from the settings panel on your account page.
Account Security Login is protected by OTP verification sent to your registered mobile number. If you suspect unauthorised access, contact support immediately and we will freeze the account while we investigate.
Data Access Requests You have the right to request a copy of the personal data we hold on your account. Submit the request via email with your account ID and we will respond within the timeframe local law requires.
LEGAL CONTACT PATHS

How to Reach Us on Policy Matters

If you have a question about these terms, want to request a copy of your account data, or need to raise a dispute, our support team handles legal and account queries directly. Use the channel that suits you.

Live Chat Open the chat widget from any page on Bajeev. For legal or account queries, select the Account & Policy topic so your message reaches the right team without delay.
Email Support Send detailed policy questions or data requests to our support address. Include your registered account ID so we can locate your record and respond accurately.
Help Centre Our Help Centre carries written answers to common legal questions — account closure, data access, and payment disputes — available any time from your mobile browser.

Common Legal Questions About Your Account

These are the questions we hear most often about account terms, data rights, and how our policies work in practice.

You must be of legal age in your jurisdiction and confirm that accessing an online gaming platform is permitted under the laws that apply to you. Eligibility depends on local law and the regions we currently serve.

Duplicate accounts are not allowed. If we detect more than one account linked to the same identity or payment method — including the same bKash or Nagad number — both accounts may be suspended pending review.

Email our support team with your registered account ID and a clear data access request. We will confirm receipt and provide your data within the period required by applicable law in your region.

Yes. Contact support to close your account and request data deletion. We will remove personal data once any legally required retention period has passed and confirm when the deletion is complete.

Stop using your account and contact support before making further deposits. We can walk you through the account closure process and confirm that no further charges will be applied to your wallet.

Raise any bKash, Nagad, or Rocket transaction dispute with us first. Provide the payment reference and date, and our team will trace it on our end before escalating to the wallet provider if needed.
Reference

Legal

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.