Reference

Terms and Conditions for Using Bajeev

These terms cover how your Bajeev account works — what you agree to when you open one, how deposits through bKash, Nagad, and Rocket are handled, and what happens if something goes wrong.

Applies to all accountsbKash, Nagad, Rocket coveredJurisdiction-dependent accessUpdated terms take effect on noticeContact support for queries
Bajeev Terms and Conditions for Using Bajeev
HOW WE HANDLE YOUR ACCOUNT

Account Security and Data Practices

Bajeev uses encrypted connections for all account sessions. Your payment details are not stored on our servers — when you pay via bKash, Nagad, or Rocket, the transaction happens inside the wallet app and only the confirmation reference reaches us. We hold account data for as long as your account is active and for the period required by applicable law after closure. You can request a copy of your data or ask for your account to be closed by contacting support directly.

Encrypted Sessions

Every login and account action runs over an encrypted connection. We do not store your bKash, Nagad, or Rocket credentials — only the transaction confirmation reference.

Data Retention

Account data is kept while your account is open and for the legally required period after closure. You may request access to your data at any time via our support team.

Account Closure

To close your account, contact support with your account ID. Any pending balance must be withdrawn before closure is processed — withdrawal goes to the wallet you last used.

Terms Updates

When these terms change, we post a notice in your account dashboard. Continuing to use your account after the notice date means you accept the updated terms.

REACH US DIRECTLY

How to Contact Bajeev About These Terms

Questions about what these terms mean for your account, a payment dispute, or a request to close your account all go through the same support team. You can reach us via live chat inside your account dashboard, by email, or through the help form on this page. For payment queries, have your bKash, Nagad, or Rocket transaction ID ready — it cuts resolution time significantly.

Team online

Live Chat

Open your account dashboard and tap the chat icon. Available during our stated support hours; response times are shown inside the chat window.

Email Support

Send your query to our support address listed in the account help section. Include your account ID and the relevant transaction reference for faster handling.

Help Form

Use the contact form on this site for non-urgent terms queries. We aim to respond within the timeframe stated on the form confirmation page.

Terms and Conditions — Frequently Asked

If your question is not covered below, our support team can clarify any part of these terms for your specific situation.

Access depends on whether online gaming is permitted under your local law and whether your region is covered. These terms do not create a right of access where local law restricts it.

If your account is suspended while a deposit is pending, our support team will review the case. Contact us with your bKash transaction ID and we will confirm the status in writing.

Wallet transfers to your Bajeev account are generally non-refundable once credited. Disputes about uncredited transfers are handled case by case — provide your Nagad transaction ID when you contact support.

Send a data request to our support team via email or the help form. Include your account ID. We will respond within the timeframe required by applicable law in your region.

Contact support immediately through live chat or email. We can freeze the account while we investigate. Change your password and PIN as a first step before reaching out.

We post a notice in your account dashboard when terms are updated. The updated version also appears on this page. Continued account use after the notice date counts as acceptance.
Reference

Terms & Conditions

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.