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How Bajeev Handles Your Personal Information

This Privacy Policy explains what data we collect when you open an account, make a deposit via bKash, Nagad or Rocket, and use our lobby. Access and eligibility depend on your local law and the regions we currently serve.

Account DataPayment PrivacyCookie ControlsData Requests
Bajeev How Bajeev Handles Your Personal Information
DATA HANDLING PRACTICE

How We Protect and Manage Your Information

Account Security Your account is protected by OTP verification on login. If we detect a new device or unusual location, we prompt a second confirmation before granting access.
Cookie Controls We use session cookies to keep you logged in and analytics cookies to improve the lobby. You can adjust non-essential cookie categories from the cookie banner on your first visit.
Data Retention Active account data is held while your account remains open. After closure, we retain records only for the period required by applicable regulations, then delete or anonymise them.
Requesting Changes You have the right to access, correct or request deletion of your personal data. Contact our support team by email or live chat and we will process your request in line with applicable rules.
PRIVACY CONTACT

Reach Us About Your Data

Email Support Send data queries, correction requests or deletion requests to our support email. We aim to respond within a few business days.
Live Chat Open the chat widget in the lobby to speak with our support team directly about your account data or cookie preferences.
Account Settings Log in, go to Account Settings, and update your contact details or adjust marketing preferences without contacting support.

Common Questions About Your Privacy

We collect your name, email, phone number and the device details used to register. Payment references from bKash, Nagad or Rocket are logged per transaction but wallet credentials are never stored.

We do not sell your data. We share only the minimum necessary with payment processors and fraud-screening providers, each bound by confidentiality agreements covering your information.

Contact our support team via email or live chat with your account details. We will verify your identity and provide the data we hold on you within a reasonable timeframe.

Yes. Submit a deletion request through support. We will remove your data except where retention is required by applicable regulations, and we will confirm once the process is complete.

Session cookies keep your lobby login active. Analytics cookies help us understand which pages load slowly on mobile. You can turn off non-essential cookies from the banner on your first visit.

We record only the transaction reference and amount for reconciliation. Your mobile wallet PIN and full credentials are never transmitted to or stored on our servers at any point.
Reference

Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.